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Orders & support

Have questions? Our FAQ is your go-to guide for all things pets — from product tips to care advice. Get all your questions answered.

How do I make a purchase?

You can shop with us either online through our website or by visiting us in-store. Whichever you choose, we’re here to make your shopping experience easy and enjoyable!

Do you offer grooming services?

Yes, we do! Our in-store grooming services are available for both cats and dogs. Whether it’s a fresh trim, bath, or full pampering session, your pets are in great hands.

Where is your store located?

Our store is located in Salmiya. Come visit us - we’d love to see you and your furry friends!

Do you have a pet pharmacy or sell pet medications?

Yes, we do! Our in-store pet pharmacy offers a range of over-the-counter medications, vitamins, supplements, and wellness products for both cats and dogs. We carry treatments for common needs like flea and tick prevention, digestive health, skin care, and joint support. For prescription medications, please consult your veterinarian before purchase.

Shop our Pet Supplements & Medications

Do you have a loyalty or rewards program?

Yes! We love rewarding our regular customers. Join our loyalty program to earn points on every purchase, receive exclusive offers, and get early access to sales and promotions. Ask in-store or sign up online to start earning!

Can't find an answer?

Contact our customer support through the contact page and our team will get back to you as soon as possible.